Fire Safety Principles Level 2

£24.95

Book


Fire Wardens and Fire Marshal training

This level 2 course is aimed at anyone who requires a course as a Fire Warden or a Fire Marshal. The course covers the latest fire safety regulations and the roles and duties of employees and their responsibilities on Fire Safety.The course is designed to meet and comply with the Regulatory Reform (Fire Safety) Order 2005. It covers how fires are started, methods of controlling fire spread, evacuating the building, fire briefings and risk assessing.

Please note that learners undertaking a ProTrainings Trainings Course have the option to chose to take a regulated qualification.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

This course comes with 7.0 hours of CPD, although the time to complete the course online may be less than this. Total course time includes 1 hours and 52 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Fire Wardens
  • Fire Marshals
  • Responsible Persons in workplaces
  • Responsible Persons in Buildings
  • Managers
  • People wanting a higher level of Fire Training

Curriculum:

  • The Importance of Fire Safety
    • The Law
    • The Problem and How you Get Harmed
  • Causes, Prevention, Training and Alarms
    • The Fire Triangle
    • Sources of Ignition
    • Active and Passive Fire Spread
    • Arson
    • Aerosols
    • Fire Prevention
    • Good House Keeping
    • Training and Staff Awareness
    • Dangers of Smoke
    • Types of Fire Alarm
  • Emergency Equipment and Response Actions
    • Fire Equipment
    • Calling the Fire Service
    • Fire Extinguishers
    • Breakdown of a fire extinguisher
    • Fire Hoses
    • Fire Alarm Systems
    • Evacuating in an Emergency
    • Fire Doors
    • Fire Blankets
    • Fire Warden Kits
    • Appropriate CLothing
    • Smoke Alarms in the Home
    • Fire Proofing the Home
    • Fireworks
  • Fire Warden and Fire marshals
    • The fire Log book
    • Cost to business
    • How fires spread
    • Personnel records
    • Fire injuries
    • The fire briefing
    • Care home evacuation
  • Risk Assessment and Hazards
    • Formal Risk Assessment
    • Review of fire safety

Learning Outcomes:

1      Understand the hazards and risks associated with fire in the workplace
1.1   Explain how fires are caused in the workplace
1.2   Describe the components of the fire triangle.
1.3   Identify the hazards during or after a fire, including the products of combustion.
1.4   Describe the characteristics of fire and smoke spread.
2      Understand how fire risk is controlled in the workplace
2.1   State the different methods used to identify and control fire hazards.
2.2   Define the term ‘means of escape’ in relation to fire hazards.
2.3   Outline typical components for means of escape from fire hazards.
2.4   Describe methods of fire detection and raising the alarm.
2.5   Describe the principle of how fires are extinguished.
2.6   Describe how portable fire-fighting equipment should be used safely.
2.7   Identify common fixed fire-fighting systems and where they might be used.
3      Understand the principles and practice of fire safety management at work
3.1   Outline the duties of employers and employees with respect to fire safety in the workplace.
3.2   Outline how to undertake a simple fire safety inspection in the workplace.
3.3   Describe the stages involved in a fire risk assessment.
4      Understand the role of the nominated fire warden
4.1   State the role and function of fire wardens in their workplace:
On a day-to-day basis
During an emergency
If they are not in their designated areas of responsibility when the alarm is raised.
4.2   Outline the content of a fire safety briefing

Fire Safety Awareness Level 1

£19.95

Book


Preventing / Responding to Fire Emergencies

This level 1 course is aimed at anyone who requires a course in fire safety. The course is designed to meet and comply with the Regulatory Reform (Fire Safety) Order 2005. It covers regulations, the fire triangle, evacuation, fire equipment, good housekeeping, the law, training requirements, calling the fire service, fire doors, smoke alarms, risk assessing and precautions. We also offer a Level 2 course that training for Fire Wardens and Fire Marshals.

This course is ideal to give all members of staff basic fire training to increase awareness and cooperation in the event of a fire in the workplace. Awareness will reduce the risk of fires actually breaking out and therefore save lives.

Please note that learners undertaking a ProTrainings Trainings Course have the option to chose to take a regulated qualification.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

This course comes with 3.0 hours of CPD, although the time to complete the course online may be less than this. Total course time includes 1 hours and 13 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Induction training
  • Refresher fire training
  • Any staff member
  • Self employed

Curriculum:

  • The Importance of Fire Safety
    • The Law
    • The Problem and How you Get Harmed
  • Causes, Prevention, Training and Alarms
    • The Fire Triangle
    • Sources of Ignition
    • Active and Passive Fire Spread
    • Arson
    • Aerosols
    • Fire Prevention
    • Good House Keeping
    • Training and Staff Awareness
    • Dangers of Smoke
    • Types of Fire Alarm
  • Emergency Equipment and Response Actions
    • Fire Equipment
    • Calling the Fire Service
    • Fire Extinguishers
    • Breakdown of a fire extinguisher
    • Fire Hoses
    • Fire Alarm Systems
    • Evacuating in an Emergency
    • Fire Doors
    • Fire Blankets
    • Fire Warden Kits
    • Appropriate CLothing
    • Smoke Alarms in the Home
    • Fire Proofing the Home
    • Fireworks
  • Risk Assessment and Hazards
    • Formal Risk Assessment
    • Review of fire safety

Learning Outcomes 

1     Understand basic fire safety and what to do in the event of an emergency
1.1  State the main causes of fires in the workplace.
1.2  Outline the main costs of fires in the workplace for employers, employees and society.
1.3  State their own duties and responsibilities in relation to fire safety at work.
1.4  State the duties and responsibilities of fire wardens and other people who may be required to take action as part of fire risk controls or during an emergency.
1.5  Describe the action to be taken in the event of a fire in the workplace, including methods of raising the alarm and contacting the emergency services.
2     Understand the principles of fire risk control
2.1  List the key elements for effective fire risk management in the workplace.
2.2  Outline how the components of the fire triangle can be used to control fire risks.
2.3  List active and passive fire risk control measures.
2.4  Outline fire prevention measures that can be taken to minimise fire risks.
3     Understand the basics of practical fire safety
3.1  State the safe operating parameters for the use of portable fire-fighting equipment.
3.2  Outline simple checks for ensuring that fire safety equipment is serviceable and safe to use.

Customer Service Level 2

£24.95

Book


This ProTrainings qualification is suitable for learners wishing to improve their knowledge of the importance of customer service including how to satisfy customers’ expectations. It is designed for learners who deal with customers on a daily basis as part of their job role and is applicable to a variety of work environments.

Please note that learners undertaking a ProTrainings Trainings Course have the option to chose to take a regulated qualification.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

This course comes with 3.0 hrs (6.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 1 hours and 20 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Sales companies
  • Telesales
  • Medical staff
  • Reception staff

Curriculum:

  • 1. Understand the principles of customer service
    • 1.1 Identify the purpose of customer service
    • 1.2 Describe how customer service affects the success of an organisation
    • 1.3 Identify the different types of customers an organisation may have
    • 1.4 Identify the range of customer needs
    • 1.5 Describe how effective teamwork impacts on customer service
  • 2. Understand how customer needs and expectations are formed
    • 2.1 Describe the purpose of an organisation’s service offer
    • 2.2 Describe how customer expectations are formed
    • 2.3 Describe the relationship between customer expectations and customer satisfaction
    • 2.4 Identify why it is important to ensure effective customer relationships are maintained
    • 2.5 Identify methods of obtaining customer feedback and why this is important
  • 3. Know the interpersonal skills and appropriate behaviour required in the customer service environment
    • 3.1 Identify different methods of communication
    • 3.2 Describe the range of interpersonal skills required for effective customer service
    • 3.3 Explain how non-verbal communication of the service deliverer can affect the behaviour of the customer
    • 3.4 Describe how personal presentation, approach and attitude will influence the perception of the service delivered
    • 3.5 Describe the appropriate behaviour and customer service skills required when using the telephone
    • 3.6 Explain why it is important to ensure that the customer is informed and reassured at all stages
  • 4. Understand the principles of responding to customers’ problems or complaints
    • 4.1 Identify common causes of customer problems and complaints
    • 4.2 Describe the importance of adapting methods of communication and behaviour to meet the individual needs of customers
    • 4.3 Describe ways of handling difficult customer situations
    • 4.4 Explain the importance of responding to customer service issues promptly

Control of Substances Hazardous to Health – COSHH Level 2

£24.95

Book


Control of Substances Hazardous to Health or COSHH regulations apply to any substance that could cause injury or illness to someone and covers most work places. If you are dealing with chemicals, even paints and toilet cleaning chemicals or creating anything that could damage someone you are responsible under COSHH.

This ProTrainings level 2 course covers all the basics and is ideal for all members of staff either as induction training or regular training to ensure that everyone knows what the rules are and how to keep safe. In the course we cover all aspects of COSHH including the latest CPL regulations.

This course is available fully online or nationally though our national network of approved instructors and is a half day course with a guided learning hours of 4. If can also be taken alongside our health & safety courses.

Please note that learners undertaking a ProTrainings Trainings Course have the option to chose to take a regulated qualification.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

This course comes with 3.0 hours of CPD, although the time to complete the course online may be less than this. Total course time includes 1 hours and 53 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Factories
  • Agriculture
  • Hair dressers
  • General business
  • Cleaning
  • Waste disposal
  • Manufacturing
  • Offices

Curriculum:

  • Introduction
    • What does COSHH mean?
    • What is a hazardous substance
    • COSHH risk assessing
    • Stages of a COSHH risk assessment
    • Reviewing COSHH assessments
  • COSHH Regulation
    • CHIP and GHS regulations
    • Labeling of substances – CHIP and CLP symbols
    • Employee and Employer Duties
  • Types of Hazardous Substance
    • Mixing of chemicals
    • Liquids
    • Gases and Vapours
    • Lead products
    • Explosive material
    • Solvents
  • How can you be affected?
    • Routes of entry to the body
    • Medical conditions
    • COSHH in the office
  • Protection and accidental exposure
    • Hierarchy of control
    • Personal Protective Equipment
    • Handling of chemicals
    • COSHH Control measures
    • Accidental Exposure
    • Reporting and Management
    • Cleanup Procedures
    • Medical and dental waste products
    • Workplace Exposure Limits (WEL)
    • Enforcement of COSHH
    • Permit to Work
    • Emergency Procedures
    • COSHH Health surveillance
    • Storage of chemicals
  • What is not covered under COSHH
    • Asbestos and its dangers
    • Lead and it’s dangers
    • Radioactive Substances

Learning Outcomes
1    Understand the importance of COSHH risk assessments
1.1 Outline the reasons for conducting COSHH risk assessments
1.2 Outline the main legislation relating to COSHH risk assessments
2    Know the main types of hazardous substances and how they may cause harm
2.1 Describe different forms of hazardous substances
2.2 Classify different hazardous substances
2.3 Describe the ways in which hazardous substances can enter the body and the harm they can cause
3    Understand the principles of controlling the risks from hazardous substances
3.1 Describe the factors to be considered when assessing the risks from exposure to hazardous substances
3.2 Describe the hierarchy of controls in relation to the control of hazardous substances
4    Understand how a COSHH risk assessment is undertaken
4.1 Describe the stages of a COSHH risk assessment
4.2 Outline the circumstances in which a COSHH risk assessment should be reviewed

Complaint Handling

£24.95

Book


Complaints can happen in many different businesses and organisations.  This course looks at ways that these complaints can be best handled to ensure that the best outcome is reached quickest and within the workplace polices and procedures.  The course covers the basics of complaint handling to educate employees that there are correct procedures to follow.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

This course comes with 1.0 hrs (3.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 25 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Care workers
  • Nurses
  • Doctors
  • Agency workers
  • Customer service teams

Curriculum:

  • Introduction
  • Complaint Handling
    • Telephone Etiquette
    • Face to face meetings
    • Complaint handling
    • Complaint handling ideas

Coaching

£24.95

Book


Introduction to Coaching

Coaching is a process that develops a person to do either the job that they are hired to do or the job that they ultimately want to do. It unlocks barriers and overcomes obstacles that are preventing an individual from getting where they want to be. Coaching is about empowerment and about instilling confidence, effective coaching instills a ‘can do’ attitude in the client and focuses on the future.

Coaching is the term used to ‘coach’ individuals to develop themselves, this is completed through effective questioning and by using excellent communication skills. A good coach does not need to be an expert in the area in which an individual needs coaching in. In fact, strangely when someone has all the skills needed to produce a result themselves, they can’t always help someone else to do it. Often it’s better if the coach knows little or nothing about the subject in question. This is because coaching focuses on behaviours and puts the ownership for improvement on the individual known as the client.

Building on the expertise of an individual it is important to note that coaching is not mentoring, mentoring focuses on technical skills rather than behaviours and is where an individual is ‘groomed’ by someone who is deemed to be in a position of expertise.

This course explore’s coaching and gives you ideas to help you develop coaching in your workplace.

This course comes with 3.0 hrs (4.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 1 hours and 7 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Business
  • Sports
  • Instruction
  • Managers
  • Supervisors

Curriculum:

  • Introduction to Coaching
    • What is coaching
    • What coaching is NOT
  • Coaching
    • Establishing Coaching Relationship
    • The skills qualities required
    • Values and behaviors in coaching
    • Establishing ground rules
    • Ethical and Professional standards
    • Building the coaching relationship
    • The benefits in coaching
  • Coaching Learning and Legal
    • Coaching for learning and development
    • The legal requirements in coaching
    • Coaching and other professionals
    • Th coaching environment
    • Agreeing goals with clients
    • The coaching agreement
    • Agreeing and maintaining records
    • Making changes to the coaching agreements
  • Coaching
    • Establish the coaching relationship
    • The skills and qualities required for effective coaching
    • Values and behaviours in coaching
    • Establish ground rules
    • Ethical and professional standards
    • Building the coaching relationship
    • The benefits in coaching

Care Certificate

£39.95

Book


This Care Certificate course covers the knowledge based units and includes 15 standards and recommendations set out by the Health Education England, Skills for Care and Skills for Health and is designed for all new employees.  The course is mapped and covers all of the required Knowledge Based Units and delegates will be provided with full evidence based learning statements to document the learning process during the course, this is in addition to the final exam.

We also provide a training portfolio that can be used to document an employee’s training during the care certificate and for their continued workplace development, delegates also receive a tracking document that can be used by the care manager to evidence the completion of the competency based units, which enable the care manager to ensure that all of the practical requirements have been met before issuing the care certificate.

The Care Certificate is a requirement for all staff beginning their career in the care sector, ideally it should be completed before starting work and must be completed within twelve weeks from the commencement of employment.  This course is also suitable for existing staff to refresh or improve their knowledge.

The online course is available with a practical module locally to rehearse practical skills where required. We can also integrate classroom based and online qualifications to expand on knowledge and build training packages.  Where required, we offer many regulated qualifications to support your training in the care sector and these can be integrated with your care certificate training package.

Care Certificate Recommendations

Health Education England, Skills for Care, and Skills for Health, made a number of recommendations which were agreed by the Department of Health Governance Assurance Board:

  • The 15 standards should remain, subject to some amendments
  • Individuals will need to complete all 15 standards to be awarded the Care Certificate
  • The Certificate should be prioritised by employers for “new staff, new to care”
  • 12 weeks will remain as the guidance timeframe for a full-time individual to complete the Care Certificate
  • The minimum level for quality assurance of the Care Certificate, and the certification itself, will be the responsibility of employers
  • In addition to events and workshops, a suite of materials will be made freely available for employers to download and use to support them in implementing the Care Certificate.

The Care Certificate replaces both the Common Induction Standards and the National Minimum Training Standards.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

This course comes with 20.0 hrs (30.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 12 hours and 4 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Care workers
  • Nurses
  • Social care
  • Health care assistants
  • Assistant practitioners
  • Care support workers
  • Anyone supporting clinical roles in the NHS where they have direct contact with patients
  • Home care workers
  • Porters
  • Volunteers
  • Cooks
  • Drivers

Curriculum:

  • Standard 1 – Understand Your Role
    • Introduction to Standard One – understanding your role
    • Your responsibilities and working with your employer
    • Rights and responsibilities at work
    • Agreed ways of working
    • Effective partnership working
    • Experience, attitudes and beliefs
  • Standard 2 – Your Personal Development
    • Your personal development standard introduction
    • Working in the care sector
    • Developing your knowledge, skills and understanding
    • Learning and development
    • Receiving feedback
    • Supervision, appraisal and objectives
    • The care certificate and continuing your learning
  • Standard 3 – Duty of Care
    • Introduction to the Duty of Care Standard
    • Addressing dilemmas within your duty of care
    • Duty of care
    • Recognising and handling comments, complaints and incidents
    • Managing conflict and difficult situations
    • How to deal with comments and complaints
    • Supporting independence
  • Standard 4 – Equality and Diversity
    • Introduction to the Equality and Diversity Standard
    • About equality and diversity
    • The purpose of the Equality Act 2010
    • Types of discrimination
    • Protected characteristics
    • Explaining equal opportunities
    • Diversity
    • Inclusion
    • Prejudice
    • Diversity and discrimination
    • Actions to take if you are the victim of discrimination, you and the law
    • The Code of Conduct
    • Working in a way that reduces the likelihood of discrimination
    • Information advice and support
  • Standard 5 – Working in a Person-centered Way
    • Introduction to working in a person-centered way
    • Working in partnership with others
    • Record keeping in care
    • The Care Plan
    • Importance of finding out history, preferences, wishes and needs of the individual
    • Minimising environmental factors that may cause discomfort
    • Person-centred values in practice
    • Supporting individuals to minimise pain or discomfort
    • Working to promote person-centred values
    • Support individuals to plan for their future well-being and fulfillment, including end-of-life care.
  • Standard 6 – Communication
    • Introduction to The Communication Standard
    • Effective communication in the work setting
    • Language and other needs in communication
    • Verbal and non-verbal communication Skills
    • Communication
    • Different methods of communication
    • Dealing with aggression
    • Defusing potentially dangerous situations
    • Recognising danger signs
  • Standard 7 – Privacy and Dignity
    • Introduction to the Privacy and Dignity Standard
    • Dignity and respect
    • Patient dignity
    • Confidentiality in the workplace
    • Making choices
    • Privacy of information
    • Supporting active participation
  • Standard 8 – Fluids and Nutrition
    • Introduction to the Fluids and Nutrition Standard
    • High risk groups of people for food safety
    • Cross-contamination direct and indirect
    • Preventing cross-contamination
    • The importance of nutrition
    • Guidelines for a healthy diet
    • Dehydration
    • Hydration
    • Fluids and hydration
    • Nutrition and the elderly
    • Diets for people with dementia
  • Standard 9 – Awareness of Mental Health, dementia and learning difficulties
    • What is dementia
    • Classifications of dementia
    • Early Diagnosis of dementia and reporting
    • Risk factors affecting the chance of developing dementia
    • Helping people with Dementia
    • Things that can help people with Dementia
    • Helping the carer
    • Diet , Meals and Dementia
    • A healthy body
    • Adapting the environment
    • Communication and Dementia
    • The Safeguarding of Vulnerable Groups Act 2006
    • The Human Rights Act 1998
    • Discriminatory abuse and the Human Rights Act
    • Mental Health Conditions
    • MCA assessment criteria
    • MCA assessment
    • What is Mental Capacity Act
    • Finding more information and support
  • Standard 10 – Safeguarding Adults
    • Adult safeguarding standard introduction
    • What is SOVA
    • CQC or The Care Quality Commission
    • The Protection from Harassment act 1997
    • The Sexual Offences Act 2003
    • The Mental Capacity Act 2005
    • The Mental Capacity Act and Deprivation of Liberty Safeguards principles
    • Facts and information about abuse
    • Who is a vulnerable adult
    • Vulnerable adults and the risk of harm
    • Physical abuse
    • Psychological abuse
    • Sexual abuse
    • Financial Abuse
    • Neglect, self neglect and the act of omission
    • Institutional/organisational abuse and discriminatory abuse
    • Consent
    • Disclosure
    • The importance of individualised person-centred care to ensure an individual’s safety
    • Responding to suspected or disclosed abuse
    • Managing risk and multi-agency safeguarding of adults
    • Reporting abuse
    • Whistle blowing
    • How to whistle blow
    • Serious case reviews an sources of advice and information
  • Standard 11 – Safeguarding Children
    • Child protection standard introduction
    • Legislation relating to safeguarding children
    • The Acts and safeguarding children
    • Serious Organised Crime and Police Act 2005
    • What is child abuse
    • Emotional abuse
    • Physical abuse
    • Sexual abuse
    • Other types of child abuse
    • Every child matters
    • Children’s rights
    • Neglect and the act of omission
    • Every child matters
    • Working with others
    • Key supporting information
    • What children want from professionals
    • Protecting yourself against allegations
    • Reporting child abuse
  • Standard 12 – Basic Life Support
    • Introduction to basic life support
    • Fears of first aid
    • Asking permission to help
    • Calling the EMS
    • Chain of Survival
    • DRAB and ABCDs
    • Initial assessment and recovery position
    • Barriers and gloves
    • Adult CPR introduction
    • Adult CPR
    • CPR handover
    • Compressions only CPR
    • Child CPR
    • Child CPR Breakdown
    • Infant CPR
    • Drowning
    • AED Introduction
    • Types of AED unit
    • Adult choking
    • Child choking
    • Infant choking
  • Standard 13 – Health and Safety
    • Introduction to the health and safety standard
    • Tasks that require special training
    • The importance of health and safety
    • What causes accidents
    • When an accident happens
    • Health and safety Law
    • Employee and employer responsibility
    • Workplace and personal security
    • The accident triangle
    • Why prevention is important
    • The 5 stages of risk assessment
    • What is a hazard
    • Personal Protective Equipment – PPE
    • Working Safely and Securely
    • Hazardous substances in your workplace
    • COSHH regulations
    • Employee duties under COSHH
    • The Fire Triangle
    • Calling the Fire Service
    • Evacuating in an emergency
    • Care home evacuation
    • Good house-keeping
    • Electrical hazards
    • Managing stress
    • Managing stress, depression and anxiety
    • The Manual Handling Regulations
    • What is manual handling and why is it important
    • How and why we lift correctly
    • Before we start moving and positioning people
    • LOLER and PUWER regulations
    • Other relevant acts
    • Ability Test
    • Independent sit to stand
    • Supported sit to stand
    • Assisted sit to stand
    • Chair to chair transfer
    • Assisted walking
    • Fall prevention
    • The Falling Person
    • Assisting the Fallen Person
    • Walking frames
    • Using a wheelchair
    • Medications and healthcare activities and tasks
  • Standard 14 – Handling Information
    • Handling Information Standard Induction
    • Handling information in health and social care
    • Data Protection
    • The Information Commissioners Office
    • The freedom of Information act
    • Data Protection act 1998
    • Who holds personal information
    • Who has rights and obligations under the data protection act
    • Myths and realities of data protection
    • Public authorities and freedom of information
    • Record Keeping, Management and Individuals rights
    • Obligations and duties of Data Controllers, the data protection principles
    • Data Principle 1
    • Data Principle 2
    • Data Principle 3
    • Data Principle 4
    • Data Principle 5
    • Data Principle 6
    • Data Principle 7
    • Data Principle 8
    • Reporting concerns
  • Standard 15 – Infection prevention and control
    • Introduction to infection control
    • What are blood borne pathogens?
    • Infection control legislation
    • Who is at risk?
    • Types of infection
    • Skin diseases
    • The chain of infection
    • First aid infection control
    • What are blood born pathogens
    • Contaminated Objects
    • Contaminated linen
    • Cross-infection
    • Example of indirect cross-contamination
    • How to reduce your risk
    • Surface cleaning
    • Hazardous disposal procedures
    • Hand hygiene policy
    • Use of gloves
    • Hand washing
    • Water-less Hand Gels

Beauty Therapy First Aid

£24.99

Book

People involved in beauty therapy require first aid training as they will in the line of their work come across medical problems that require attention.  In this course we cover the types of problem that you could face and meeting compliance needs.

All our first aid courses fully meet the UK and European Resuscitation Council Guidelines 2015 as per the HSE requirements.

This course comes with 4.0 hours of CPD, although the time to complete the course online may be less than this. Total course time includes 3 hours and 25 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Beauty Therapist
  • Massage
  • Nail salons
  • Hairdressers

Curriculum:

  • Introduction to Beauty Therapy First Aid
    • The Accident Book
    • Asking Permission to Help
    • Scene Safety
    • Chain of Survival
    • DRAB and the ABCD’s
    • Accident Reporting
    • Activating Emergency Medical Services
    • Fears of First Aid
    • Barriers – gloves and face barriers
    • Initial Assessment and airway management
    • How to use faceshields
    • Hand Washing
  • Cardiac Problems
    • Stroke
    • Heart Attack
    • Heart Attack Position
    • Aspirin and the Aspod
    • Adult CPR Introduction
    • Adult CPR
    • CPR Handover
    • Compressions Only CPR
    • Introduction to AED’s
  • Choking Management
    • Adult Choking
  • Bleeding Control
    • Types of Bleeding
    • Serious Bleeding
    • Embedded Objects
    • Applying Plasters
    • Other Types of Injury
    • Minor Injuries
  • Injuries
    • Strains and Sprains (RICE)
    • Eye Injuries
    • Embedded Objects in the Eye
    • Burns and Burns Kits
    • Treating a burn
    • Treating a burn with clingfilm
    • Shock
    • Spinal Injury
  • Illness
    • Diabetes
    • Allergic Reactions
    • Epilepsy
    • Asthma
    • Electrical Injuries
    • Dealing with Fainting

Asbestos Awareness

£24.95

Book


£24.95
Asbestos is a danger in many different sectors and it is estimated that 20 tradesmen, 4 plumbers, 6 electricians and 8 joiners die every week from this hidden killer. It is important to know when there may be a risk of exposure and how to avoid coming into contact with Asbestos.

Asbestos was extensively used as a building material in the UK from the 1950’s to the mid 1980’s. It was used for a variety of purposes and was ideal for fire proofing and insulation. Any building built before 2000 can obtain asbestos and they can be homes, schools, offices or hospitals. Asbestos materials in good condition are safe unless asbestos fibres become airborne, which happens when materials are damaged.

This course covers the risk, why we need to avoid exposure and what can happen with exposure or when you are exposed,  as well as what to do if you come across possible Asbestos to ensure you and your work colleagues are kept safe.  The certificate is valid for 3 years but to comply with the HSE recommendations if it advised to complete a refresher every year.

exposure and what can happen with exposure, or when you are exposed

exposure and what can happen with exposure, or when you are exposed

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

This course comes with 3.0 hrs (4.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 1 hours and 31 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Demolition
  • Building contractors
  • Roofers
  • Agriculture
  • Planners
  • Schools

Also for people who carry out the following their job:

  • Drilling holes in asbestos materials (including for sampling and analysis purposes)
  • Laying cables in areas containing undamaged asbestos materials
  • Removing asbestos containing floor tiles
  • Cleaning or repairing asbestos cement sheet roofing or cladding.

Curriculum:

  • What is asbestos
    • What is asbestos
    • History of asbestos
    • The 2 groups of asbestos
    • The three common forms of asbestos
    • So whats so good about asbestos
    • Who is at risk from asbestos
  • Health Effects of Asbestos
    • So whats the problem with asbestos
    • Asbestos related Diseases
    • Plural Plaques and Plural Thickening
    • Asbestosis
    • Lung Cancer
    • Mesothelioma
    • Chris Morgan Story
  • Legislation
    • Associated regulations
    • Control of asbestos regulations 2012
    • Training
    • Exposure Limits
    • Licensed Work
    • Duty to manage asbestos regulation 4
    • Identification of asbestos Regulation 5
    • Asbestos risk Assessment Regulation 6
  • Where is it and what does it look like?
    • Deadly forms of asbestos part 1
    • Deadly forms of asbestos part 2
    • Deadly forms of asbestos part 3
  • What do I do if I find Asbestos?
    • Upon Discovery
    • Working with asbestos

Appraisal Skills

£24.95

Book


Appraisals are used in many different work sectors and they only work if completed and monitored correctly.  This course covers why we have apprasials and how to carry them out effectively in any workplace.   By the end of the session you will have an understanding of how to make the appraisal process a positive one.  You will be exploring the process of review and appraisal, learn to develop a positive approach to this process and receive guidance on the appraisal process.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

This course comes with 4.0 hours of CPD, although the time to complete the course online may be less than this. Total course time includes 58 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Managers
  • Business owners
  • Anyone involved in the workplace appraisal process

Curriculum:

  • Who is involved in appraisals
  • Benefits to performance appraisals
  • Content of appraisals
  • Preparation
  • Additional considerations
  • Reviewing achievement and giving feedback
  • Communicating in the Appraisal Meeting
  • Setting Personal Goals
  • The Appraisal Summary
  • Example of an appraisal